Q: What services do you offer?
A: We offer a variety of services related to the secure storage and transportation of precious metals, including:
Secure storage in high-security vaults
Transportation in armored vehicles with armed escorts
Insurance for precious metals
Assaying and valuation of precious metals
Custom storage solutions
Risk assessment and security consulting
Cash management services
Expert advice on the purchase and sale of precious metals
Assistance with opening and closing accounts
Shipping and receiving services
Secure packaging and delivery
Customer support
Q: How do you secure my precious metals?
A: We use a variety of security measures to protect your precious metals, including:
High-security vaults with multiple layers of protection, such as armed guards, video surveillance, and biometric access control
Armored vehicles with armed escorts for transportation
Insurance for your precious metals in case of theft, loss, or damage
Regular audits of our security procedures
Q: How much does it cost to store my precious metals with you?
A: The cost of storage varies depending on the type of precious metals you are storing, the amount of precious metals you are storing, and the length of time you are storing them for. We offer a variety of storage options to meet your individual needs and budget.
Q: How do I open an account with you?
A: To open an account with us, you can visit our website or call our customer service team. We will require you to provide some basic information, such as your name, address, and contact information. We will also need to verify your identity before we can open an account for you.
Q: What is your insurance coverage?
A: We offer a variety of insurance options for your precious metals, including:
All-risk insurance: This type of insurance covers your precious metals in the event of theft, loss, or damage, regardless of the cause.
Named perils insurance: This type of insurance covers your precious metals in the event of specific perils, such as fire, theft, or flood.
Transportation insurance: This type of insurance covers your precious metals while they are being transported.
We will work with you to choose the right insurance coverage for your needs and budget.
Q: How do I get my precious metals to you?
A: You can ship your precious metals to us directly or arrange for us to pick them up from you. We offer a variety of shipping and pickup options to meet your needs.
Q: How do I get my precious metals back from you?
A: To get your precious metals back from us, you can simply call or email our customer service team. We will arrange for your precious metals to be delivered to you or shipped to a location of your choice.